Privacy Policy

Privacy Policy of Demogorgon Guard

Demogorgon Guard operates this store and website, including the data, content, features, tools, products, and services to provide you, the customer, with a tailored shopping experience (the “Services”). Demogorgon Guard uses Shopify technology to deliver these Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you communicate with us in any other way. In case of conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed, in accordance with this Privacy Policy.

Personal Information We Collect or Process

When we refer to “personal information,” we mean any data that identifies you or can be reasonably linked to you or another person. Personal information does not include data collected anonymously or those that have been de-identified, so they cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law:

  • Contact Details: Your name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: Credit card numbers, debit card numbers, financial account details, payment details, payment confirmation, and other payment-related information.

  • Account Information: Username, password, security questions, preferences, and settings.

  • Transaction Information: Items you view, add to your cart, save to your wish list, purchase, return, exchange, or cancel, as well as previous transactions.

  • Communications with Us: Information you provide in your communications with us, such as when submitting a customer service complaint.

  • Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage Information: Information about your interaction with the Services, such as how and when you use or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, such as when you create an account, visit or use the Services, communicate with us, or provide us with your personal information through any other means.

  • Automatically through the Services, including information from your device when you use our products or services or visit our websites, as well as via the use of cookies and similar technologies.

  • From our service providers, when we hire them to enable certain technology or when they collect or process your personal information on our behalf.

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

  • Providing, Customizing, and Improving the Services: We use your personal information to provide the Services, including fulfilling the contract with you, processing payments, managing orders, remembering your preferences, and items of interest, sending account-related notifications, handling purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipping, facilitating returns and exchanges, enabling product reviews, and offering you a personalized shopping experience, such as recommending related products. This may include using your personal information to personalize and improve the Services.

  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending you commercial, advertising, and promotional communications via email, text message, or postal mail, as well as displaying ads online for products or services within the Services or on other websites, including based on items you have purchased before, added to your cart, or other activities performed within the Services.

  • Security and Fraud Prevention: We use your personal information to authenticate your account, provide a secure shopping and payment experience, detect, investigate or act upon potential fraudulent, illegal, or malicious activities, protect public safety, and ensure the security of our services.

  • Communications with You: We use your personal information to provide customer service, respond to your inquiries, provide efficient services, and maintain our business relationship with you.

  • Legal Reasons: We use your personal information to comply with applicable laws or respond to valid legal proceedings, including requests from law enforcement or governmental authorities, as well as to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, in accordance with this Privacy Policy. Such circumstances may include:

  • With Shopify, service providers, and other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, order and shipping management).

  • With commercial and marketing partners to provide marketing services and display advertisements. For example, we use Shopify to support personalized advertising through third-party services based on your online activity with various merchants and websites. Our commercial and marketing partners will use your information according to their own privacy notices.

  • When you request or consent to the disclosure of certain information to third parties, for example, to send you products or use social media widgets or login integrations.

  • With our affiliates or, generally, within our corporate group.

  • In connection with a business transaction, such as a merger or insolvency process, to comply with applicable legal obligations (including responding to subpoenas, search warrants, or other similar requests), to enforce the Terms of Service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted on Shopify, which collects and processes personal information regarding your access and use of the Services to provide and improve the Services for you. To learn more about how Shopify uses your personal information and about the rights you may have, you can review Shopify’s Privacy Policy.

Children’s Data

The Services are not intended for use by minors, and we do not knowingly collect personal information from children under the applicable legal age. If you are a parent or legal guardian of a minor who has provided us with personal information, you can contact us to request its removal.

Security and Retention of Your Information

Please note that no security measure is perfect or infallible, and we cannot guarantee “absolute security.” Additionally, any information you submit may not be protected during transmission. We recommend that you avoid using unsecured channels to send sensitive or confidential information to us.

The time we retain your personal information depends on various factors, such as the need to maintain your account, provide the Services, comply with legal obligations, resolve conflicts, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have certain rights regarding your personal information, such as:

  • Right of Access: You may have the right to request access to the personal information we hold about you.

  • Right of Deletion: You may have the right to request the deletion of your personal information.

  • Right of Rectification: You may have the right to request the correction of any inaccurate personal information we hold about you.

  • Right to Portability: You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party, in certain circumstances and with certain exceptions.

Complaints

If you have a complaint about how we handle your personal information, please contact us at demogorgonguard@gmail.com.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside.

If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as Standard Contractual Clauses (SCCs) of the European Commission or any equivalent contract issued by the relevant UK authority, where applicable, unless the transfer is made to a country that has been recognized as ensuring an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version of this Privacy Policy on this website, update the “Last Updated” date, and notify you of changes as required by applicable law.

Contact

If you have any questions about this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:
Email: demogorgonguard@gmail.com
Address: Carrer Closa Nova, Tarragona, 43761, Spain